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Shipping

Shipping Address
Please provide us a physical shipping address. For security reasons, American Design Company ships to street addresses only, and not to PO Boxes or similar addresses.


Alternate Shipping Address
For all orders over $200 with different billing and shipping addresses, American Design Company manually verifies that the provided alternate shipping address matches the address on file with your credit card bank. To avoid delay in processing, please have your alternate shipping address filed with your credit card bank.

Shipping Cut Off
We ship out goods MONDAY-FRIDAY. In most cases, orders are shipped within one - ten business days of receipt with consideration to the fact that they are submitted with all the correct information, credit card number is correct, and the item is in stock. Your shipping address must be correct. If it is corrected through FedEx® then you will be charged a $10.00 change of address fee.


Address Correction Fee:
FedEx® charges us a $10 address correction fee if you provide an incorrect or incomplete shipping address (e.g. forgot to include the apartment number, transposed zip code digits, zip code doesn't match the city, etc.) As a result, we must receive full and fair reimbursement for this expense. We will charge the purchaser $10 to offset this expense only if the mistake is made by the customer. The best way to avoid this fee, is to simply provide a complete and accurate address for the recipient.

International Orders
All International orders outside the United States are on a Pre-Payment basis only. All shipments outside the United States will be responsible for paying duties/taxes . You will need to contact Federal Express at 1-800-247-4747 to set up an account, or we can send it out through the United States Postal Service for you. There is no fee to set up this account, it is just so that your taxes will be billed to your account. Once we have received the pre-payment and account number, we will ship out your package.

State code not in drop down list.
Please note that if your state code is not in the drop down list, select Other and then select your correct country code and proceed with checkout. As soon as your credit card information is verified, you will be contacted by one of our customer service representatives for further shipping information.

Shipping Type Rate
Shipments to the continental US

At American Design Company we offer FedEx®, UPS or US Postal Service shipping - on all product(s) orders. Next Day & Second Day deliveries are not available at this time... If necessary alternate shipping options may be available upon request. Additional shipping charges may apply to oversized items this will be notated in the product description

Drop ship items
Drop ship items are shipped directly from the manufacturer to your door. Second-day and next-day shipping are not available on these items. Additional time should be allowed for processing the order, and heavy items may take up to four to six weeks for delivery. Please feel free to contact us if you have any questions regarding when you will receive your order.

Custom Items
Some of our catalog Items are one of kind art pieces these items may require an extended shipping time,

Shipments to Alaska, PR, Hawaii & Canada
Orders shipped to Alaska, Puerto Rico or Canada will be charged a flat fee of $35.00 & are usually delivered within two business days from shipping. Any Additional charges will be added for oversized packages. Canadian orders may be subject to other costs - please refer to our international order policies

International
International (FedEx/USPS Air Service) $25.00 + $1.00/item handling fee. All international orders shipped out through FedEx International Priority will take 2 - 5 business days. To receive your orders via FedEx International Priority shipping, please setup an account with FedEx and provide us the account number by emailing us at customerservice@americandesigncompany.com. Please note that if the FedEx account number is not provided, the packages will be shipped out through USPS. American Design Company reserves the right to refuse deliveries to any countries outside United States and Canada. Customers are responsible for all Customs/Duty charges.


Price Range Shipping Cost
<$25 $8.95
$25 - $50 $10.95
$50 - $75 $13.95
$75 - $150 $15.95
$150 - $250 $19.95
$250 - $350 $25.95
$350 - $500 $34.95
> $500 $39.95